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General Questions

How do I contact you?

You can email Michelle at: info@michelleleaverjewellery.co.uk

Or call on +44 7956-198624

Where are you located?

We’re located in Orpington, Kent. UK

What forms of payment do you accept?

We accept all major credit cards, as well as Paypal.

How do I order a different size or length?

Please call Michelle on +44 7956 198624

or email at: info@michelleleaverjewellery.co.uk

How do I cancel an order?

Contact Michelle asap on +44 7956198624

or email at: info@michelleleaverjewellery.co.uk

 

Something is wrong with my order?

Please contact Michelle at: info@michelleleaverjewellery.co.uk

or call: +44 7956 198624

and we will remedy the situation asap.

 

How do I keep my jewellery nice and sparkly?

Any jewellery can tarnish over time but there is no need to fret as it is only a temporary surface discolouration due to the oxygen in the atmosphere. I enclose a polishing cloth with your order which will remedy any tarnishes that may occur.

Shipping

How do I contact you?

You can email us at: info@michelleleaverjewellery.co.uk

Or call us on: +44 7956 198624

Where are you located?

We are located in: Orpington, Kent. UK

What forms of payment do you accept?

We accept all major credit cards, as well as Paypal.

Do you do refunds and exchanges on all your jewellery?

All jewellery, except studs and earrings due to Hygiene Reasons.

How do I cancel an order?

You can email Michelle at: info@michelleleaverjewellery.co.uk

Or call on: +44 7956 198624

 

Something is wrong with my order?

Please contact Michelle at: info@michelleleaverjewellery.co.uk

Or call on: +44 7956 198624

We will sort the issue out asap.

Why is the delivery time the length it is?

All Michelle’s jewellery is hand-crafted from scratch, by herself, so she needs a little extra time to be able to do that.

Returns/Exchange

How do I contact you?

You can email Michelle, directly at: info@michelleleaverjewellery.co.uk

Or call on: +44 7956 198624

Where are you located?

Michelle is located in Orpington, Kent. UK

What forms of payment do you accept?

We accept all major credit cards, as well as Paypal.

Do you do a different size?

If you require a different size of piece, a different length of chain, a different colour or if you require a particular ring size, please contact me. If you need me to send you a free ring sizer then please let me know and I will pop one in the post to you.

Email Michelle at: info@michelleleaverjewellery.co.uk

Or call on: +44 7956 198624

How do I cancel an order?

Email Michelle, as soon as possible at: info@michelleleaverjewellery.co.uk

Or call on: +44 7956 198624

Something is wrong with my order?

Please contact Michelle asap at: info@michelleleaverjewellery.co.uk

Or call on: +44 7956 198624

Michelle will sort it asap for you.

What if my order doesn't fit?

Please let Michelle know if there is a problem with the size. She will either alter it or make a new one.

Contact Michelle asap at: info@michelleleaverjewellery.co.uk

Or call on +44 7956 198624

NEED SUPPORT

Orpington, Kent. UK
+44 7956 198624

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