How do I contact you?
You can email Michelle at: info@michelleleaverjewellery.co.uk
Or call on +44 7956-198624
How do I let you know my ring size?
I can make any ring size of any of the rings you see on the website. Once you know your ring size. At Checkout under your Shipping Info there is a NOTES box where you can drop me a message.
Ideally, if you can also let me know the width of the ring sizer you used. It will with be 3/4mm wide or a wider which is about 6mm wide.
What forms of payment do you accept?
We accept all major credit cards, as well as Paypal.
How do I request a particular length or any other requirements?
Please leave any requirements in the ‘NOTES’ box under your Shipping info.
If you need to contact me:
Tel: +44 7956 198624
Email: info@michelleleaverjewellery.co.uk
How do I cancel an order?
Contact Michelle asap on +44 7956198624
or email at: info@michelleleaverjewellery.co.uk
Something is wrong with my order?
Please contact Michelle at: info@michelleleaverjewellery.co.uk
or call: +44 7956 198624
and we will remedy the situation asap.
How do I keep my jewellery nice and sparkly?
Any jewellery can tarnish over time but there is no need to fret as it is only a temporary surface discolouration due to the oxygen in the atmosphere. I enclose a polishing cloth with your order which will remedy any tarnishes that may occur.
Is the oxidised finish on the jewellery permanent ?
The oxidised finish is not permanent. There are areas which are protected which will retain the oxidised effect but particularly with rings, the contact with surfaces will affect the finish as with all shiny or satin finishes. But I like to say that every piece will eventually have your own individual stamp on it and although I do charge for postage, I will redo the finish, free of charge, if that’s something you would like.Pendants and earrings generally keep the original finish as they are not so much in contact with hard surfaces.
Shipping
How do I contact you?
You can email us at: info@michelleleaverjewellery.co.uk
Or call us on: +44 7956 198624
Where are you located?
We are located in: Orpington, Kent. UK
What forms of payment do you accept?
We accept all major credit cards, as well as Paypal.
Do you do refunds and exchanges on all your jewellery?
All jewellery, except studs and earrings due to Hygiene Reasons.
How do I cancel an order?
You can email Michelle at: info@michelleleaverjewellery.co.uk
Or call on: +44 7956 198624
Something is wrong with my order?
Please contact Michelle at: info@michelleleaverjewellery.co.uk
Or call on: +44 7956 198624
We will sort the issue out asap.
Why is the delivery time the length it is?
All Michelle’s jewellery is hand-crafted from scratch, by herself, so she needs a little extra time to be able to do that.
Returns/Exchange
How do I contact you?
You can email Michelle, directly at: info@michelleleaverjewellery.co.uk
Or call on: +44 7956 198624
Where are you located?
Michelle is located in Orpington, Kent. UK
What forms of payment do you accept?
We accept all major credit cards, as well as Paypal.
Do you do a different size?
If you require a different size of piece, a different length of chain, a different colour or if you require a particular ring size, please contact me. If you need me to send you a free ring sizer then please let me know and I will pop one in the post to you.
Email Michelle at: info@michelleleaverjewellery.co.uk
Or call on: +44 7956 198624
How do I cancel an order?
Email Michelle, as soon as possible at: info@michelleleaverjewellery.co.uk
Or call on: +44 7956 198624
Something is wrong with my order?
Please contact Michelle asap at: info@michelleleaverjewellery.co.uk
Or call on: +44 7956 198624
Michelle will sort it asap for you.
What if my order doesn't fit?
Please let Michelle know if there is a problem with the size. She will either alter it or make a new one.
Contact Michelle asap at: info@michelleleaverjewellery.co.uk
Or call on +44 7956 198624